Some of your photos, including the photo XXX, were not copied to the iPhone XXX because they cannot be displayed on your iPhone


I just got an iPhone and I’ve been trying to add photos to it with no luck. Actually, I’ve had some luck, I’ve been able to get almost half of the pictures that I want onto my iPhone, but for some reason, a little over half of them do not want to be transferred. I’m trying to add about 80 photos, and it’ll add about 10-15 before it gives me the following error:

Some of your photos, including the photo “photo_name.jpg”, were not copied to the iPhone “YourName iPhone” because they cannot be displayed on your iPhone.

Has anyone ever seen this error, and do you know a way around it? About half of the few photos that it does put onto the iPhone come out distorted and or chopped. Am I doing something wrong? Please help! UPDATE :: View the official solution here.

UPDATE

So now, I think I’ve tried everything. I found a picture that wouldn’t copy and I did all of the following:

  1. Scaled the picture down to the following sizes (no luck with any)
    1. 1024×768
    2. 800×600
    3. 640×480
  2. Tried exporting the picture from Photoshop in different JPG formats with different compression options.
  3. I have verified that the photo is RGB at 72dpi (this is what all of my photos that worked are)
  4. I have tried converting the photo to other formats (no luck with these options)
    1. PNG
    2. BMP

17 thoughts on “Some of your photos, including the photo XXX, were not copied to the iPhone XXX because they cannot be displayed on your iPhone”

  1. Pingback: Everything iPhone
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  3. Excellent answer, I copied the files to an XD card and it went to the iphone as smoothe as you could ask. Thank you very kindly for the answer.

  4. I did the follow, and it did work. I dragged the mentioned photo out of iPhoto and onto my desktop. Using Preview, I resaved the photo as a .jpg (even though it already was a .jpg). Then I dragged the new photo into iPhoto and deleted the original. It syncs without a problem. I should mention that deleting the photo cache, as apple recommends, did not work.

  5. I had the same problem with my iPhone 4. This worked for me: Un-check the “Sync Photos” box. Exit iTunes. Delete the “iPod Photo Cache” folder where the pictures are. Right-click and run iTunes as Administrator. Check the “Sync Photos” box and sync to your device.

  6. For me, Josh’s procedure was basically correct, though more involved than it needed to be. I needed to just drag the offending photo from iPhoto to the desktop, delete it in iPhoto, and then drag it back in from the desktop. No need to resave.

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