15 Responses

1. mike hawk

   December 4th, 2007 at 5:01 pm

   1

   vista blows. reinstall xp and you wont need to read (or write) articles like this.

2. wiz

   February 14th, 2008 at 5:04 am

   2

   mike, does your mother gave born to another idiot like you, or you are the only one in the family?

   @i.nconspicuo.us:
   I had the problem with iTunes 7.6. Never with the 7.5. If you are using Vista 32bit, try downgrade to iTunes 7.5

3. Steve

   July 7th, 2008 at 7:44 am

   3

   I’ve had this problem for ages. I can’t fix it but I can tell you it’s probably something on your phone, rather than Itunes itself. I know this because recently my phone went wrong, and ever since I have had the new one, the problem no longer occurs, even though I have not altered the software on my computer in any way. Weird…

4. phil

   September 2nd, 2008 at 8:48 am

   4

   Have problem as well. It is an apple problem. On the Mac user forums, countless people have this issue.
   Poor Mike jerks his knee when Apple commands him, and thinks that Vista is the problem child, when in reality it is Mac this time. I tire of 12 year olds who give us such poorly thought out posts.

5. mrwaffles

   October 17th, 2008 at 9:59 am

   5

   I have the same problem and I am running XP. Sync crashes and I get the error.

6. luiz

   October 25th, 2008 at 4:40 pm

   6

   Me too, same problem with XP.

7. dral

   October 30th, 2008 at 10:03 pm

   7

   same error here.
   running vista.
   ipod touch 2g.

   it freezes when it gets near the end of the ‘backup’ process.

   i’ve noticed that in my backup files…the last file its writing is huge…almost 500 meg. every other file is under 100k. so i feel that it has something to do with that last file that it’s trying to write….

8. mgt

   October 31st, 2008 at 3:28 pm

   8

   same problem itunes 8.0.1.11
   running vista iphone 3g

9. dral

   November 1st, 2008 at 8:22 am

   9

   ok, got my prob fixed by doing two things:

   deleted the one program i knew was writing a lot of data.
   reinstalled my apps.

   i THINK the problem was specifically about that one app that was storing a lot of data….check your backup files and look for particularly big files.

10. Ovais

    December 7th, 2008 at 3:03 pm

    10

    I am having the same problem. I am running Windows XP and itunes 8.0.2.20.

    From the forum posts, it looks like its an itunes bug when someone has an application which stores a large amount of data. I’ll try uninstalling the apps which are storing large amount of data one by one and update the forum.

11. Chanjo

    December 17th, 2008 at 7:01 am

    11

    The deleting-apps-solution worked for me! Thanks dral!

12. John

    December 28th, 2008 at 8:19 pm

    12

    Apologies for the naive question, but how do I review the backup files? I am running XP and receive a variation of the error message.

    “AppleMobileBackup.exe – Application Error
    The instruction 0×77c472e3 referenced memory at “0×00000000″. The memory could not be “written”.

    My guess this is 50% a problem related to AppleMobileBackup.exe and 50% specific to my computer (problem with physical memory?).

    Any help much appreciated.

13. e

    January 14th, 2009 at 2:55 pm

    13

    John – you can access the backup files by going to “edit->preferences” and clicking on the devices tab.

14. John

    January 14th, 2009 at 10:58 pm

    14

    e –

    Thanks for the info. I have Note2Self and VoiceNotes installed and with one of them I have several large files. Seems to be a common theme with the problems here.

    I have also used Jailbreak on my phone, not to change carriers but more for Springboard and related apps. Can’t help but wonder if that has anything to do with this… Then again, I did that a long while ago and the AppleMobileBackup error only started fairly recently.

    Thanks again…

15. Steve

    March 4th, 2009 at 6:41 am

    15

    Same problem here. Running Windows Vista, too. MikeHawk you’re a moron. I had a bunch of “deleted files” that were still in iTalk that were taking up a ton of space until I actually cleared them out. SO…. thanks to the posts here about progz using excessive space, that got me to thinking… and voila! fixed. So, moral of the story, look through your programs and see what may be using/storing large data files.