Comments on: AppleMobileBackup.exe has stopped working – iPhone Sync Error with Windows Vista

By: Steve

Steve — Wed, 04 Mar 2009 14:41:59 +0000

Same problem here. Running Windows Vista, too. MikeHawk you’re a moron. I had a bunch of “deleted files” that were still in iTalk that were taking up a ton of space until I actually cleared them out. SO…. thanks to the posts here about progz using excessive space, that got me to thinking… and voila! fixed. So, moral of the story, look through your programs and see what may be using/storing large data files.

By: John

John — Thu, 15 Jan 2009 06:58:35 +0000

e –

Thanks for the info. I have Note2Self and VoiceNotes installed and with one of them I have several large files. Seems to be a common theme with the problems here.

I have also used Jailbreak on my phone, not to change carriers but more for Springboard and related apps. Can’t help but wonder if that has anything to do with this… Then again, I did that a long while ago and the AppleMobileBackup error only started fairly recently.

Thanks again…

By: e

Wed, 14 Jan 2009 22:55:17 +0000

John – you can access the backup files by going to “edit->preferences” and clicking on the devices tab.

By: John

John — Mon, 29 Dec 2008 04:19:54 +0000

Apologies for the naive question, but how do I review the backup files? I am running XP and receive a variation of the error message.

“AppleMobileBackup.exe – Application Error
The instruction 0x77c472e3 referenced memory at “0×00000000″. The memory could not be “written”.

My guess this is 50% a problem related to AppleMobileBackup.exe and 50% specific to my computer (problem with physical memory?).

Any help much appreciated.

By: Chanjo

Chanjo — Wed, 17 Dec 2008 15:01:44 +0000

The deleting-apps-solution worked for me! Thanks dral!

By: Ovais

Ovais — Sun, 07 Dec 2008 23:03:45 +0000

I am having the same problem. I am running Windows XP and itunes 8.0.2.20.

From the forum posts, it looks like its an itunes bug when someone has an application which stores a large amount of data. I’ll try uninstalling the apps which are storing large amount of data one by one and update the forum.

By: dral

dral — Sat, 01 Nov 2008 16:22:12 +0000

ok, got my prob fixed by doing two things:

deleted the one program i knew was writing a lot of data.
reinstalled my apps.

i THINK the problem was specifically about that one app that was storing a lot of data….check your backup files and look for particularly big files.

By: mgt

mgt — Fri, 31 Oct 2008 23:28:23 +0000

same problem itunes 8.0.1.11
running vista iphone 3g

By: dral

dral — Fri, 31 Oct 2008 06:03:28 +0000

same error here.
running vista.
ipod touch 2g.

it freezes when it gets near the end of the ‘backup’ process.

i’ve noticed that in my backup files…the last file its writing is huge…almost 500 meg. every other file is under 100k. so i feel that it has something to do with that last file that it’s trying to write….

By: luiz

luiz — Sun, 26 Oct 2008 00:40:16 +0000

Me too, same problem with XP.

By: mrwaffles

mrwaffles — Fri, 17 Oct 2008 17:59:43 +0000

I have the same problem and I am running XP. Sync crashes and I get the error.

By: phil

phil — Tue, 02 Sep 2008 16:48:53 +0000

Have problem as well. It is an apple problem. On the Mac user forums, countless people have this issue.
Poor Mike jerks his knee when Apple commands him, and thinks that Vista is the problem child, when in reality it is Mac this time. I tire of 12 year olds who give us such poorly thought out posts.

By: Steve

Steve — Mon, 07 Jul 2008 15:44:03 +0000

I’ve had this problem for ages. I can’t fix it but I can tell you it’s probably something on your phone, rather than Itunes itself. I know this because recently my phone went wrong, and ever since I have had the new one, the problem no longer occurs, even though I have not altered the software on my computer in any way. Weird…

By: wiz

wiz — Thu, 14 Feb 2008 13:04:15 +0000

mike, does your mother gave born to another idiot like you, or you are the only one in the family?

@i.nconspicuo.us:
I had the problem with iTunes 7.6. Never with the 7.5. If you are using Vista 32bit, try downgrade to iTunes 7.5

By: mike hawk

mike hawk — Wed, 05 Dec 2007 01:01:42 +0000

vista blows. reinstall xp and you wont need to read (or write) articles like this.