Firefox Crashing – Mozilla Crash Reporter – Firefox had a problem and crashed.
11 Jul
Posted by i.nconspicuo.us as Tech/Web
I don’t know what is going on, but ever since I installed Firefox 3, it has been crashing occasionally. From time to time, when I shut it down, I get the Mozilla Crash Reporter window popping up. Has anyone else encountered this problem? Any suggestions? Here’s a screenshot of the Mozilla Crash Reporter that appears when Firefox Crashes
And here’s the text that I see within the Mozilla Firefox Crash Reporter window:
We’re Sorry
Firefox had a problem and crashed. We’ll try to restore your tabs and windows when it restarts.To help us diagnose and fix the problem, you can send us a crash report.
[OPTION] Tell Mozilla about this crash so they can fix it.
[OPTION] Include the address of the page I was on
[OPTION] Email me when more information is available
Your crash report will be submitted before you quit or restart Firefox.
202 Responses
Sim
July 15th, 2008 at 1:57 am
1Yes it crashes a lot I get the windows error box come up saying Firefox has a problem and needs to close. Come on Mozila don’t release a new version until you make it work the last version was fine so give it to us back and scrap 3 for now until you have fixed the bugs.
Zach
July 19th, 2008 at 7:11 am
2I have the same problem and it bugs the hell out of me. I heard that it can be caused from incompatible plug-ins from Firefox 2, but I removed those plugins and I still get it. Somebody please help!
WickeD
July 22nd, 2008 at 1:05 am
3This error is caused by incompatible Extensions from Firefox 2, as Zach already said.
If you got this error then:
1) Start Firefox in safe mode[Start->All Programs->Mozilla Firefox->Mozilla Firefox (Safe Mode)]
2)Disable all plugins and extensions
Uninstall or Disable all Extensions. I had the same problem with Firefox[ error with daemon tools Lite 4.30.0 toolbar]
Hans Moller
July 26th, 2008 at 1:11 am
4Mozilla crashes are in proportion to the version number. Version 2 has twice as many crashes as version 1. Version 3 has three times as many crashes as version 2.
I’m going back to IE.
Jo
August 5th, 2008 at 4:48 am
5It’s a sad day when Firefox becomes less reliable than IE
Kaje
August 5th, 2008 at 12:41 pm
6I haven’t had a single problem with 3 on any of my systems but at the office I work at, the other person using 3 has had it crash TWICE (So I may make her dual browser it for the job til 3 gets fixed)
Is it because I have a giant love for foxes or something?
If someone can figure out the exact solution for this- I’d love to know D: IT is great for one part of my job, but I have to use the IE tab for the second part of my job…
kagehikoshi@yahoo.com
Zijian
August 12th, 2008 at 7:24 am
7Well to me it doesnt really matter since the crash happens only when i close the firefox. which is frustrating at times, because it shows that firefox no longer distinguish between a user closing ff and ff crashing. Oh well, the customizations are worth the extra alt-f4 everytime i close it.
Vish
August 15th, 2008 at 1:08 am
8Yep I’m getting the same problem. Firefox refuses to open and just comes up with the error reporter. I can’t even open it in safe mode
Yo
August 19th, 2008 at 9:34 am
9Vish, it happens A LOT to me but I don’t know why but open IE first until the page finishes loading then try opening firefox again. My FF opens after IE opens and I do it everytime FF refuses to open.
Julio
August 21st, 2008 at 5:34 am
10I found that the best solution for me was to uninstall this crap from
my system. until they find a solution I’m going back to IE.
thanks but no thanks Mozilla…
al m
August 26th, 2008 at 12:34 pm
11I think Julio is correct, I am going to get rid of firefox on this computer.
The funny thing is that firefox works fine on all my other computers that I DID NOT UPGRADE!
I should know better than upgrade software!
earnold
August 26th, 2008 at 7:13 pm
12I just downloaded 3.0 and now I cannot even open Firefox! I get this message every time. (Good thing I have IE ) Can someone tell me how to get firefox 2.0 back?
Robert
August 28th, 2008 at 12:48 pm
13I fill in the details but nothing different ever happens. I’ve done this for several days and have heard NOTHING from Mozilla. The problem remains. I must continue to ues IE. Not a bad option under the circumstances
Coops
August 28th, 2008 at 1:18 pm
14After the trouble I had getting Firefox 3 to ‘take’ on my computer and now this latest 3.0.01 upgrade shutting me out altogether I’m ready to dump Firefox too. I like the way it works, when it works, but the aggravation isnt worth it. I want to turn my computer on and use it, not screw around troubleshooting a problem every few days.
By the way I have NO extentions or add ons so forget slamming me with that bullshit excuse.
guenthpw
August 28th, 2008 at 1:43 pm
15I have exactly the same problem. It started a few days after I updated to version 3.0.1.
Just as with most of you, unintalling, starting in safe mode, etc. did not resolve the problem. OS = Vista. Security = Norton Internet Security 2008.
Disappointingly, the Mozilla web site does not even acknowledge this specific problem with version 3.0.1. even though the problem started when the update came out. And, yes, I now am back with IE.
Computershopper and others just finished praising this latest update from Mozilla because of its speed and sleek features. But with those features it is just like the five empty chambers that didn’t do the Russian Roulette player any good who pulled the trigger on the loaded one. He’s dead!
Shame on you Mozilla for not even acknowledging the problem!
al m
August 28th, 2008 at 10:30 pm
16Shame on you MOZILLA indeed!
It is amazing they havent said anything about it?
TRY SAFARI-ITS JUST AS GOOD AS MOZILLA, EVEN BETTER…
Phil
August 29th, 2008 at 6:42 am
17So glad I found this forum, I have exactly the same problem – close firefox and the crash reporter comes up. I used to be a huge fan of Firefox and always preferred it over IE, but USED TO BE is the appropriate phrase. I have had enough now. I agree with the previous poster al m, use safari.
Claude
August 29th, 2008 at 7:30 pm
18Incredible that Mozilla does not acknowledge the problem. I installed Firefox 3 after being prompted. It no longer starts; just fails right off the bat. I’ve uninstalled, cleared out every hive in the registry that had the word mozilla or thunderbird, rebooted, installed from thier web site and still the same problem.
Microsoft must be loving this situation.
Emma
August 30th, 2008 at 7:13 am
19I’ve had the same problem for about a week, and I did what WickeD said to do and it worked!!!!!
My Google Toolbar was out of date and now that it’s gone Firefox is back! I would have just kept using IE, but IE is ridiculously slow on my computer- that’s why I switched to FF in the first place.
Thank you, WickeD!
Steven Reyes
August 30th, 2008 at 11:49 am
20I have had nothing but problems with Mozilla as well recently and can’t get a single tthing done without it crashing. I’ll have to look into Safari if Mozilla doesn’t attempt to do something to fix these crashes.
Derrick
August 30th, 2008 at 1:45 pm
21I have been using firefox 3 and ie 7 and they have been working fine until today – now they both close and i have to hurry as it is closing this down avery 2 minutes – is this a virus???
Andrea
August 31st, 2008 at 5:25 pm
22This happened to me but I didn’t update firefox or change anything. Yesterday it was working fine, then today i tried to get on it and the Mozilla Crash Reporter came on. I deleted firefox thinking that i could just download it again. Now i can’t download it at all. I get to the part after you get to run where it shows it downloading then it just disapears. I waited about 10 minutes then I tried it again and the same thing happened.
win
September 1st, 2008 at 9:05 am
23I’ve get the same things and now I don’t know what must I do to this FF. I’ve already tried to uninstall ff and then install the new one. but it doesn’t work. someone help..
al m
September 2nd, 2008 at 10:19 am
24There is nothing you can do now, just uninstall it and use safari/explorer/opera..
Something in the new mozilla makes it impossible to use any versions of the mozilla..
you can try using the system restore if you didnt uninstall it already..
i uninstalled it then tried using system restore and get nothing, it wont open, just nothing, i gave up
try system restore…
al m
September 2nd, 2008 at 10:20 am
25They don’t even admit there is a problem, which I find very strange.
IT WAS MY FAVORITE BROWSER, had lots of nice tools with it…
oh well………
guenthpw
September 2nd, 2008 at 10:59 am
26Just talked with Anonymizer support at 1-888-270-0141. They know that there is a conflict with the Anonymizer and Firefox 3.0.1 under Vista only. There is no conflict under XP.
They are working on the problem and are talking with Mozilla. They expect to have a fix soon.
al m
September 2nd, 2008 at 11:55 am
27AHHH…SO ITS ANOMYIZER!
I DIDNT KNOW THAT…
WELL, THANKS…I HAD NO IDEA!
SO IF I DELETE THE ANOMIZER I CAN GET THE FIREFOX?
THANKS SO MUCH!
al m
September 2nd, 2008 at 12:12 pm
28it worked!
I’d rather have the firefox than the anomizer..
thanks again!
guenthpw
September 2nd, 2008 at 2:01 pm
29aim, Rather than uninstalling Anonymizer, you probably would just need to turn off Anonymizer before opening FireFox and turning it back on after shutting down FireFox. A pain still, but they are promising a fix “real soon now”.
al m
September 2nd, 2008 at 10:07 pm
30I don’t even use the anomizer on this computer, I just uninstalled it, thanks again for clearing this up…
How come Mozilla didnt attempt to get us any answers?
Kelly Symons
September 3rd, 2008 at 5:16 pm
31I don’t even have Anonymizer on this laptop. I have a MacBook Pro. I’ve uninstalled and reinstalled, doesn’t work for me. I keep getting Mozilla Crash Reporter, and my report never gets sent either.
Oh please make it work…
guenthpw
September 3rd, 2008 at 7:36 pm
32The only explanation I have is that Mozilla is all volunteers. So they don’t have this sea of programmers like M$ has in Redmond, WA whom they can afford because of their obscene monopoly.
BTW I am surprised that the conflict exists even with Anonymizer not running. However, I suspect you may not realize that even if you turn off Anonymizer there are still TSRs left behind and I don’t think you can unload those.
Go into the Task Manager (ctrl-alt-del) and open the “Process” tab to see all TSRs.
al m
September 3rd, 2008 at 9:36 pm
33Mozilla works fine after i uninstalled anonomizer, the mozilla has all those extra features which no other browser has, scribe fire, bbc code, blog dog, (or whatever its called)
I didnt realize it was all volunteers!
How can they do that?
Send513
September 4th, 2008 at 4:05 am
34I don’t have ANOMIZER and I STILL have the problem… its freaking ANNNNOOOYYYYINNNGGG!
Ron
September 6th, 2008 at 8:13 am
35Try deleting the firefox folder in program files after uninstalling. Then download the program again from the website. This worked for me. FF opened after I donwloaded.
Nat
September 7th, 2008 at 2:47 am
36Same problem here I love FF but this shits me to tears!!!
Lo
September 9th, 2008 at 9:32 am
37Everyone keeps saying “me too” but it seems like there’s multiple problems. I can open and use FF3 fine, but I get a crash report every time I close FF normally. But I don’t get it right away, I put my laptop to sleep and it’s there when I come back. Really weird.
I am not using ANY plugins (just had a complete system wipe) so that is not the sole cause. I am not using anonymizer. It’s just FF.
It sounds like some people here can’t even use it at all, which is a different (and much lamer) problem than what I & others have.
Michael
September 16th, 2008 at 10:38 am
38I had this same problem, but I didn’t even have IE to run as a backup. If you want to give firefox a second chance, this worked for me:
Go to Start–>Search
At the bottom, click on the option to “Search the Internet.”
Type “Mozilla Firefox” and download the Firefox link.
I reinstalled Firefox and whatever made it crash before was fixed. All my add-ons and preferences were in tact.
I realize this doesn’t fix anything, but I’m not ready to commit the heresy of going back to IE. Let’s not do anything rash.
al m
September 17th, 2008 at 11:29 am
39Until I got my firefox back I was using SAFARI, which turned out to be much better than I thought it would be!
OPERA AINT BAD EITHER…
AL
al m
September 17th, 2008 at 11:30 am
40AND I AGREE…
MICROSOFT IS THE DEVIL…….
guenthpw
September 19th, 2008 at 6:57 pm
41Michael, many others have reported it and I have found the same thing; No matter how often we downloaded Firefox 3.0.1, it crashed right on start up. Others have crashing problems on shut down of Firefox 3.0.1 and still others, like yourself could fix the problem with a fresh download/reinstall. As I reported before, in my case and many others the problem was a conflict with Anonymizer that is well knows by the Anonymizer people.
Too bad that Mozilla is mum about it. They emailed me with the suggestion that I send a crash report. Yet, they must know about these crash problem IF they actually look at the automatic reports they receive from every instant where Firefox crashes.
bok
September 22nd, 2008 at 5:19 am
42Uninstall Google Desktop search. Then FF starts to work.
Lo
September 22nd, 2008 at 1:09 pm
43I hope that’s not the solution! Google desktop is the single most useful thing on my computer, if FF3 can’t work with it then I’ll have to stop using Firefox.
As an update, I disabled all the add-ons on Firefox (I hadn’t installed anything but there were media players, java, etc) and that did solve the problem. Using FF with no extensions is kind of lame, but hey at least it works. Now I get the same post-close crash on my work computer, and it does appear to be related to something from google based on the crash reports.
simpsonteam
September 29th, 2008 at 9:17 am
44We have Firefox specifically for the extensions. If Firefox is crashing because of the extensions, this is defeating the purpose of utilizing Firefox!!
We have a total of 16 extensions. It is very time consuming if it is necessary for us to go through each of the extensions to see if it is compatible with each new version of Firefox.. .. Actually, too time consuming!!
I’m sorry Firefox, you need more fluidity in you design!! We are unloading you!!
Regards,
Simpsonteam
V3N0M
September 29th, 2008 at 6:51 pm
45I had to uninstall 3.x and reinstall 2.x available online at
http://releases.mozilla.org/pub/mozilla.org/firefox/releases
I know this is not a fix but if you need Firefox this may be the only way to get it to work for now. I tried uninstalling Firefox 3.x, Google Desktop, Yahoo Toolbar, and then re-installing on my Dell 5150 but it did not help. Every time I install 3.x, when I launch it I get the send error info to Mozilla window before Firefox even displays a browser window.
Goodluck and please post the fix if you discover it.
Claude
October 1st, 2008 at 5:17 am
46Thanks very much V3N0M. That link allowed me to at least have a version of Firefox running. I have version 3 running just fine on a desktop and laptop with pretty much the same softwre as this laptop yet version 3 refused to run no matter what I did.
PUMBAAA
October 1st, 2008 at 9:23 pm
47Another thanx V3NOM,, going back to version 2x worked perfectly. I love Firefox.. IE is Rubbish. Tried using SAFARI its worse that IE.. Hope Firefox Sorts out this Prob soon. But for now all is well,, V3NOM YOU ROCK…
PUMBAAA
oklahoma city
October 4th, 2008 at 7:14 pm
48Still the same problem here.
Even if firefox is the work of volunteers I’m sure they are still compensated. My online banking suggest firefox as well as numerous others businesses. Firefox should acknowledge the problem though and post a “work a round”
joey
October 7th, 2008 at 11:04 pm
49this message for robert.
just find firefox 2.0.0.16
if u have found it,just download it.it works,i think some kind of accompat -(active x?) i do not know crash all firefox-es
but it nicer than firefox 3. i did delete firefox 3,because it crashed a lot a day. 10 times or more,i did not counted it.
Lena
October 14th, 2008 at 11:39 am
50It´s not true it does not crash with XP.
I have XP now (since Vista pretty much sucks…) and strangely, when I have Deamon Tools it crashes. Been downloading Deamon Tools from lots of different places but Firefox still crashes until I get rid of it. Very weird.
al m
October 22nd, 2008 at 1:25 pm
51Now my scribefire works like molasses!
Why do they do these “upgrades” anyway, they usually mess up a good thing!
Gooddy
October 26th, 2008 at 5:18 am
52I have the same crashes with Firefox and cannot now ger it to work; I have used all of the info. given above but none worked for me.
I am forced to use microsoft internet explorer
If any one finds out how to cure this problem please let me know
Thanks in advance
Gooddy
Jim
October 29th, 2008 at 12:42 pm
53Same thing here–Nothing but continous crashes with Firefox 3. Then I uninstalled 3 and re-installed ver 2 (and I never install all those toolbars that are always being offered by all kinds of companies)–
Now even Firefox ver. 2 is crashing when it never did before.
I’ve HAD to start using IE
Jerry Zaftr
October 31st, 2008 at 3:42 am
54Firefox 3 is crashing regularly at least 5 times a day , when will it be fixed?
oklahoma city
November 1st, 2008 at 9:12 pm
55is it firefox causing the crashes or is it the windows upadate? We have vista and XP and they both started crashing after windows updates
al m
November 1st, 2008 at 10:50 pm
56Its the new firefox..
Its all screwed up….
hahahaha
November 3rd, 2008 at 6:52 pm
57yup, bye firefox. back to internet explorer or someone else. this error is a bunch of garbage.
wizard
November 4th, 2008 at 5:01 am
58haiz.. same here! anyone can help me???
could anyone teach me how fix this crashing firefox???
al m
November 4th, 2008 at 11:09 am
59I got my firefox working again but its not the same anymore..
Still get lots of weird bugs, like scribefire wont work anymore…
try google chrome or safari, they both work fine..
Retrix
November 7th, 2008 at 7:22 am
60Mine was also crashing but when i stopped the aol homepage from loading it stopped crashing so i took that homepae off and now its working fine for me.
al m
November 7th, 2008 at 1:00 pm
61AOL is strange all the time on all the browswers…
hec
November 11th, 2008 at 6:15 am
62I have the same problem here, I have upgraded about 30 computers in our network to ff 3.0 with no problems, only one computer has this problem it won’t even let me open in safe mode, but the weird thing is that if I logon as an administrator ff will open normally, any idea?
B C
November 13th, 2008 at 8:28 pm
63My Firefox 3 was doing great…then it did a update just a few days newer from the one i had now random crashing.
Pain
November 20th, 2008 at 4:33 am
64i kinda have the same problem… but mines funs fine for a bit… then it stops loading pages[says its loading but gose nowhere], so i shutdown FF the try to open it agen and then i get the box saying that firefox is still running…., so iopen task manager and try to stop it in processes but it wont stop it. =[
PLEASE HELP !!! :’(
timmyout
November 27th, 2008 at 8:36 pm
65For those of you who have FF crash AFTER you close it, try setting the environment variable MOZ_CRASHREPORTER_DISABLE = 1 to disable the Crash Reporter. This seems to have suppressed the Crash Reporter from popping up each time.
Steps:
1. From your desktop, right-click “My Computer” and select “Properties”
2. Click “Advanced System Settings” from the left panel
3. Click the “Environment Variables” button
4. Click “New” (can be either a User or System Variable)
5. Variable Name =MOZ_CRASHREPORTER_DISABLE; Variable Value = 1
lightnmild
December 3rd, 2008 at 7:54 am
66I have the same problem but something tells me that it may not be firefox. i have had this problem with multiple browsers that i have downloaded. It may be a problem with Vista or with norton security
jc
December 5th, 2008 at 1:11 pm
67See, with mine, every time I try to open up Firefox it crashes. I maybe get a glimpse of the internet page just starting to load (everything is still completely white and blank, though), and then it crashes and that Crash Reporter comes up. This has happened ever since I downloaded 3.0.3, and when I tried out 3.0.4, it made no difference.
Bambini
December 6th, 2008 at 8:41 pm
68It worked for me, just go and remove the program, make sure you mark to remove all your data from mozilla folder. After Unistall go to Program Files and check that the mozilla folder isnt there. if it is there remove it manually, if not just go and download the mozilla again, this will make it work.
if you have bookmarks make sure you save them before uninstalling!
doalotmom
December 7th, 2008 at 6:51 am
69I am trired of it taking SOOOO long for FF switching between winodws, then crashing!! I believe I am going to OPERA as a browser. Until FF can get the issue repaired, I will go elsewhere.
al m
December 8th, 2008 at 8:37 am
70They the new google chrome browser!
It’s fast.
Too bad about Firefox, it was a wonderful browser before they ‘updated’ it, nothing but problems for me now too.
I have the older version on one of my desktops that keeps asking me to upgrade,
HELL NO, I WON’T GO.
I loved firefox too, internet explorer is actually pretty good anyway, even if it is from the evil microsoft.
mcase
December 22nd, 2008 at 10:47 am
71use chrome
doalotmom
December 23rd, 2008 at 8:16 pm
72chrome book marks…where are they?
Gunther Berghof
December 26th, 2008 at 3:47 pm
73yes,just couple days ago I had to reformat my PC then I downloaded new version of Fox and it keeps on crashing and right now I’m getting the stupid error message and it won’t open at all,I noticed even my IE is kind of unstable and crashes quite often.I just wish I didn’t have to format my PC but know all is changed to the new system and it SUCKS!!!!
K9
January 10th, 2009 at 12:13 am
74my mozilla firefox 3.0.5 is giving stupid crash errors any 1 has a solution for that and so as the other web browsers are not working. please give any solution
Vee
January 13th, 2009 at 4:05 pm
75I’m no Techie just a “Jane consumer” though maybe a bit of a conspiracy theorist ; But it seems to me if Firefox grew popular because of it’s reputation for keeping your computer secure, then just maybe it’s possible their competitors or other evil doer designer/ hackers may have something to do with the malfunctions. I am sure they are counting on us average, pretty dumb, very impatient Americans in particular to Give up go back to IE and be subject to all manner of evil again. The crashes are frustrating but I’ll take a wait and see approach. I have faith in you Mozilla.
rham_hyde
January 13th, 2009 at 11:29 pm
76I am agree with Vee’s, ‘though I had the same freakin’ trouble with my FF3.
So, ….
Just Rock the Issues, Mozz…
doalotmom
January 14th, 2009 at 1:05 pm
77I also am w/ Vee…I downloaded Chrome and it crashed! So I uninstalled it. IS there a way to go back to FF2?
guenthpw
January 14th, 2009 at 1:27 pm
78Mozilla is aware of the problem and they have it logged. Alas none of the volunteers seem to have committed to fixing crash caused by Anonymizer. Go to https://bugzilla.mozilla.org/show_bug.cgi?id=465965 and you’ll know the latest on the problem.
Tyler
January 15th, 2009 at 10:55 am
79A good thing to do, instead of complaining, is to report this to bguzilla.mozilla.org. http://quality.mozilla.org/bug-writing-guidelines has some helpful info on how to determine what is causing the crash.
reza
January 17th, 2009 at 2:46 pm
80To get old versions of firefox, go to oldversion.com. great site, has every program.
Tori
January 18th, 2009 at 7:05 am
81I’m going to do what most of you people are doing, uninstall firefox and get safari or something ((but i’m going to check on mozilla every once and a while it WAS such a great browser))
Esqcaliber
January 21st, 2009 at 1:52 am
82Same experience with Mozilla Crash Reporter Has anyone considered that this may not actually be coming from Mozilla, but may in fact be some type of a phishing program trying to get you to respond?
al m
January 21st, 2009 at 11:05 pm
83Good point about the possibilities.
However, all this started as soon as Mozilla did its recent upgrade.
fractalbrothers, you dig?
January 26th, 2009 at 12:32 am
84yeah, I don’t have anonymizer, and I disabled every unnecessary plugin and every single extension, yet I am still getting crashes quite regularly. I’m starting to think it is just Firefox.
MGL
January 30th, 2009 at 12:02 am
85My FF crash reporter message. Please help me ?
bigwig
January 31st, 2009 at 7:49 am
86i’m having the exact same problems as jc. i open ff and the mozilla crash reporter window always pops up and then ff crashes. i’ve reinstalled it and it still stuffs up.
it was good while it lasted firefox.
Frank
February 2nd, 2009 at 4:42 pm
87Sadly, FF continues to crash at odd and every chance it seems. I have tried most of the above mentioned solutions. Back to IE until something better comes along.
Just like usual, it was not broke, why try to make it better?
Epic Failure.
ppttzz
February 5th, 2009 at 7:36 am
88i just started to get this crashes when i upgraded my memory to 4gb Kingston Valueram. I was using 2 Gb of Kingmax Ram and i do overclock my system by around 20%…i think that is what is causing firefox to crash..The new memory cannot tolerate the high timings…i will set it back to default and see if that is the case…
vigeeth
February 7th, 2009 at 7:56 am
89thank you Moller
pontiki22
February 12th, 2009 at 5:52 am
90It happened many times to me too!!!I don’t really know the reason!!!!I am using OPERA as my browser know and i am really satisfied!!Try using other browsers such as safari,navigator,opera………
pontiki22
February 12th, 2009 at 5:53 am
91*now…….
glen
February 16th, 2009 at 9:08 am
92it’s been crashing on me for about a week now. I tried to reinstall it thinking it might help but it doesn’t.
al m
February 16th, 2009 at 2:36 pm
93Use system restore
Breezie
February 16th, 2009 at 3:50 pm
94I have a new laptop with Vista and I installed FF3 and it crashes repeatedly, I am about ready to dump it and try Opera at this point.
Lights
February 17th, 2009 at 4:38 pm
95Okay, so my FF has been working fine for a long time, with the occassional crash that is probably caused by all the windows I open. I click send error report, and re-start FF, it works fine. And today it has been working fine, but when I put my XP on standby and come back an hour later to open FF, the crash reporter shows up.
What am I supposed to do now? I’m using IE for the moment, but it’s not my preferred choice of browsers since its so slow…
help?
Golfin' Granny
February 22nd, 2009 at 9:59 am
96Well my FF has been crashing every time I open it for about the last 8 weeks and several times a day. Sick of it – guess I’ll go back to IE altogether. But some people send me attachments that always seem to want to open in FF – Very disappointed in FF.
tywyn
February 27th, 2009 at 4:54 pm
97It’s been crashing a lot lately, I’m now using IE8 which is a shame as I prefer FF. I sometimes wonder if it’s the addons crashing FF.
guenthpw
February 28th, 2009 at 12:29 pm
98Just installed IE8 and now it too crashes on start up when Annonymizer is running.
Ken Simmons
March 3rd, 2009 at 6:56 am
99My FF has now been down for 3 days a getting a bit fed up with it, they have had a long time now to get this version trouble free!!
I will have to revert to IE7 although it’s slower at least it’s reliable
suman
March 10th, 2009 at 1:21 am
100even i had the same problem..and some how i uninstalled it n now i have installed mozilla version 3.0.7…
it works fine. but all this has made the system very slow… n its really a pain browsing or doing anything on the system…
can any one help me with it??
thanx in advance!!
mike
March 15th, 2009 at 7:12 pm
101I used FF for more than a year without any problem. It started to crash a week ago only when I tried to download some MP3 files from the specific radio station website. Later it started to crash with another website where previously it works just fine. I uninstalled and installed FF again a few times with the same bad result. Interesting that in the same time IE works perfect with the same sites but the Chrome has the same bad behavior as FF. My OS is Vista Home Premium.
al m
March 16th, 2009 at 10:03 am
102I have older versions of FF on my older computers and they function fine, however they don’t have all the bells and whistles the new version has.
FF works worst on my laptop.
It crashes all the time but I keep using it cause it has the best features for what I need on the web.
PLEASE FIX IT MOZILLA!
We know you can do it!
Dan
March 16th, 2009 at 3:19 pm
103http://www.mozilla.com/en-US/firefox/all-older.html
If you want firefox 2
monmarfori
March 22nd, 2009 at 12:57 am
104Getting this error because when i click back it crashes
steve
March 23rd, 2009 at 8:02 pm
105Is Mozilla actually working on this?
I started getting this problem when I installed SP3. This was about the same time I upgraded to firefox 3. I don’t know if that has something to do with it. I also find IE to be a bit unstable.
This problem does not seem to exist on Vista. Its on myWin XP home system.
Sammi
March 26th, 2009 at 4:18 pm
106just close ur google desktop search~ it will work! ((:
Little Pooh
March 30th, 2009 at 9:35 pm
107thanks sammi! the way u teach really work!
hi Everybody who meet such problem , try to uninstall ur google desktop search then the FF will work again!
Start – Program – Google Search – Uninstall it !
Dan
April 5th, 2009 at 5:58 am
108This is getting on my nerves, today about 5 times already the mozilla crash reporter has kicked in!
Im running Firefox/3.0.8…
Can’t firefox sort this problem out? Its much better then IE, but the mozilla crash reporter is really starting to annoy me.
mike
April 6th, 2009 at 6:42 am
109There is a workaround of the problem I described under “March 15th, 2009 at 7:12 pm”
Instead of click on a “Download” button I only make right click on it and then select “Save Link as…” option. It works just fine.
Mafioso
April 7th, 2009 at 11:26 am
110Thank You V3NOM… 1 week ago my FF version 3.0.8 started crashing. I’m back to version 2 until they fix this version 3 crap. Boy it is good to be out of IE again…
Ed
April 7th, 2009 at 11:40 am
111Strange. I had Mozilla working with Firefox 3.0 until I activated
my trial version. Very curious thing to me.
Wonder if doing some manner of registry cleanse will help.
I remember installing before or after a registry cleanse.
Somehow my activated install of Anonymizer and Mozilla
worked perfectly on my previous installation of Vista.
Sadly, I had to reinstall everything because the notebook
hard drive crashed.
The new install of Anonymizer does not yet work.
NOTE! After installing Anonymizer I just got 32 registry
key errors using Auslogics. Hmmm. After reboot I’ll
give it another try. If it works, I’ll post it here.
Thanks everyone!
gorsian
April 7th, 2009 at 1:08 pm
112I don’t know what is going on, but ever since I installed Firefox 3, it has been crashing occasionally. From time to time, when I shut it down, I get the Mozilla Crash Reporter window popping up. Has anyone else encountered this problem? Any suggestions? Here’s a screenshot of the Mozilla Crash Reporter that appears when Firefox Crashes
Olivia
April 7th, 2009 at 6:17 pm
113The problem is not in the user configuration. It’s all just Firefox. I just realize that much, because I the version I had (2.0) was running smoothly. About an hour ago, Firefox popped up a window telling me that there was this “great” new version available (3.1), telling me that it may not be running with the plugins I had. Thinking THAT would be the whole extent of the problem, I carried on with the download. BIG, BIG MISTAKE: As soon as the setup finished, that window started showing, and it kept showing and showing. UNTIL I REINSTALLED THE VERSION 2.0 AGAIN, which is now working great, again.
Ed
April 8th, 2009 at 11:06 am
114Olivia. The ANONYMIZER site relates their compatibility with Mozilla
2.0 They say when the compatibility issue is resolved, they will post.
Need a little cooperation between these guys! They need each other
as much as we need them to fully realize we all are waiting!
GOT NEWS! I’m not a master of Firefox browser code, but someone
(hopefully Mozilla) will want to tackle the problem with this bit of
knowledge (if someone has not already dealt with it!)
With ANONYMIZER running, MOZILLA will open up and functionn nearly
normally if MOZILLA happens to be your default browser and it is
executed, GET THIS … not from your desktop or taskbars, but from
the ONLINE HELP of just about every installed program I have tried!
As I have posted before, I don’t know what I did that before I had
to reinstall my OS I did that MOZILLA 3.0.8 worked perfecty before,
even granting proxy use, but if I run across it again, I will let you
know folks!
BTW! I really don’t believe that MOZILLA was the cause of my older
OS crash. The drive itself was proven at fault! Every tool I have
related it as a HARDWARE, not software issue. Just a bad hard WD
drive. Must admit I haven’t had much luck with them lately.
Ed
April 9th, 2009 at 6:51 pm
115To better clarify what I posted here before …
As I have posted before, I don’t know what I did before I had to
reinstall my OS that made MOZILLA 3.0.8 work perfecty before,
even granting proxy use, but if I run across it again, I will let you
know folks!
ALSO .. NOTE! Mozilla and Anonymizer had nothing to do with
my hard drive crash.
Again. Mozilla executed from the “online help” of many programs
will work while the features of Anonymizer are function, but without
the full stealth properties of a proxy.
A further note. My previous installation of Vista Ultimate did allow full Mozilla functionality with Anonymizer but at first it was not so. When
first Anonymizer was installed, all it would do is crash. Seemed at
one time to work better this time before registration if that makes any
sense at all. There was something I did before that made all systems go. The new install pretty much is identical with the same programs. IF, and I surely hope I do, manage to replicate the fix, I will keep note
of the procedure and post it here.
Blessings to you!
Niki
April 15th, 2009 at 5:54 am
116Mine crashed and now IE won’t upload either. WTF? What do I do now?
Karl
April 21st, 2009 at 3:26 am
117The quickest and easiest way around this problem is to uninstall Firefox and then create a new user. Install Firefox again as the new user and work from that profile in future.
Pasan
May 6th, 2009 at 9:58 am
118Same Shit keep happaning to me every time that i close F.FOX
suresh pal
May 6th, 2009 at 9:38 pm
119It was really frustating to see again and again same window – sorry firefox is crashed. I tried every suggestion in the last 3 hours provided in above posts. But with no luck. Being exhauseted I switched to IE for sometime. But my love for FF again woke up in 1 hour. I tried to open it and strangely it starts without any crash window.
I am still not able to get problem. But it seems the problem is due to plugins, since i disabled all plugins as suggested in above posts. But still wondering why did it not work iommediately after disabling and why did it take around one hour to again work properly.
But I am happy for now that it is working……..
Jaime
May 7th, 2009 at 4:21 pm
120I had the same problem when I opened up Firefox. ‘Cause I had so many bookmarks there and lazy to find them in my PC so I tried best to recover it. But in my case, it’s really simple: Just use IE to go to Mozilla site, download the latest version of firefox, install it then you’re done!!! After doing so, I opened firefox again as usual and it worked like nothing’s happened, of course with all my bookmark (thank god!) Dunno if this works for you guys though
hope this helps =D
freonski
May 9th, 2009 at 2:49 am
121uninstalling and re installing don’t solve it i tried it a couple of times don’t know how jamie enable to make it work though
art vandeley
May 9th, 2009 at 7:53 pm
122thanks for all of the suggestions above. none worked in my case though.
screw mozilla, I’m off to search for a new browser. trying opera now.
seems a little slower but no crashes so far. might give chrome a try also.
imported my bookmarks and I’m good to go. no more wasting my time on mozilla.
alan
May 10th, 2009 at 12:34 pm
123FF keeps on crashing on my MB leopord