Comments on: Free Mammoth Mountain Lift Tickets for Test Driving a Ford

By: Kim Lardie & Maria Castro

Kim Lardie & Maria Castro — Sat, 27 Feb 2010 06:32:06 +0000

We went to Sunrise Ford in North Hollywood and told them straight up we were there for the Mammoth tickets. We test drove the cars and even went home and got our car for an appraisal. We spoke with the manager and customer service manager. Both failed to call us back numerous times. We have bought two Fords from this dealer but no more. We are done with Sunrise Ford as well as the Ford Company.

By: Jenny Cheng

Jenny Cheng — Sun, 07 Feb 2010 00:40:31 +0000

So here’s an update – Marc and Rob from Mammoth were great as far as helping us out. As it turned out, my brother was in the system, but his email address was not entered correctly – so Marc was able to fix that in a very short time.

My Ford dealer, on the other hand, did not enter me, my hubby or my friend in the system…after NUMEROUS phone calls to the dealer, we finally received the remaining lift tickets today. Many thanks to Rob from MammothMtn for all his help with this.

One thing I learned is that Mammoth Mtn has awesome customer service. It I didn’t get the tickets I was going to be totally unhappy with Ford, not Mammoth. It was Ford’s offer and Ford’s responsibility to enter the names and emails in the system. But the Mammoth guys were the only ones who actually expressed any concern at my predicament. I am sure I would not have eventually gotten the tickets if it weren’t for the Mammoth guys so thank you thank you thank you.

By: Marc Fathauer

Marc Fathauer — Tue, 02 Feb 2010 22:11:27 +0000

You can email me with questions or concerns at mfathauer@mammoth-mtn.com.

And yes, Ford is no longer issuing vouchers.

Marc Fathauer
Mammoth Mountain

By: Jenny Cheng

Jenny Cheng — Tue, 02 Feb 2010 03:13:23 +0000

I was very disappointed with this so called offer. I went and test drove a Ford at Power Ford in Torrance 7 days ago on 1/26/10. I haven’t received anything. I called the salesman today and he says he submitted all the paperwork but they’ve been having problems with the website. My hubby did a test drive at the same dealer as did one of our friends. NONE of us ever received a e-mail. My brother and his girlfriend also did a test drive (at a different dealer). She got an email the next day. He never received anything. So out of 5 of us, only one person received anything. I call BS.

By: Tom

Tom — Tue, 02 Feb 2010 03:09:16 +0000

I had the same problem as well. Marc what is your email? Maybe you can look me up to see if i’m in the system

By: BC

BC — Tue, 02 Feb 2010 00:32:45 +0000

i think you are SOL. I’ve heard Ford telling people that they are out of tickets. I received mine the minute I walked out the door. If you haven’t received it thus far, I don’t think you will.

By: Jaq

Jaq — Mon, 01 Feb 2010 21:34:40 +0000

I’m going through the same issue. Starting to think that Ford is just full of it.

By: Yunju

Yunju — Mon, 01 Feb 2010 21:10:35 +0000

Same Prob!!!

By: Ann Johnson

Ann Johnson — Mon, 01 Feb 2010 19:38:19 +0000

What’s with this promotion? We went to the Ford dealer in Thousand Oaks because we are in the market for a car. We test drove an Escort and liked it. I asked for the free lift ticket and they said “Oh, we ran out yesterday.” Nowhere in the ad did it say supplies were limited. No one offered me a rain ticket or a check for the price of the lift ticket. Fine. Because I make it a practice of not doing business with scoundrels who mislead or lie, this little stunt has cost them the sale of a car. We went over to the Mazda dealer and are now considering that or a Honda. Take note Ford!

By: Dee

Dee — Sat, 30 Jan 2010 02:47:58 +0000

Which dealership did you go to? We had the same problem.

By: Marc Fathauer

Marc Fathauer — Sat, 30 Jan 2010 00:17:34 +0000

There is a reasonable chance that the Ford dealer mistyped your email address, in which case you will never get an offer. Email me with your first, last and email and I can find out if you are in the system.

Marc Fathauer
Mammoth Mountain Ski Area