Windows 7 Not Recognizing External Hard Drive (Western Digital MyBook)


I recently installed the Windows 7 beta on my home computer and love everything about it. The operating system as a whole is great, and I have no complaints… especially when compared to Windows Vista. Anyways, I recently tried to backup my photo folder on my computer to my external hard drive, and I realized that it was not listed in my list of available drives. So I went to my device manager and it wasn’t found there either. I then tried disconnecting and reconnecting it with no luck. When I open up the USB tree in the device manager, I find an “Unsupported USB Device”, which I am assuming is my external hard drive.

Just to make sure that my drive still works, I brought it to work and plugged it into my computer, and it works perfectly. So there is something with Windows 7 that is causing my external hard drive to not be recognized. Any suggestions?

I’m using:

  • Windows 7
  • Western Digital 500GB MyBook External Hard Drive