If you paid for your flight by cash, check or money order you are unfortunately pretty much out of luck. I say pretty much out of luck, because you can write a letter and submit a claim to bankruptcy court and request the price of your ticket back. This will not only take a very long time to complete, but it will also not even guarantee you the full price of your ticket.
If you purchased your ticket by credit card, you’re sitting in a much better position. You can contact your credit card company and request a refund or contest the charge by doing the following:
- Call your credit card company and find out what information they need from you in order to contest the charge
- Indicate the price of your ticket and the date of purchase
- State that ATA is in bankruptcy and that you will not receive the services that you paid for
- Most importantly, state that you are requesting a credit according to the Fair Credit Billing Act
The only catch in this case is that you must submit a request within 60 days of the date of billing, so if you purchased your ticket for a Hawaiian vacation 6 months ago, you too, may be out of luck.
Here’s another way to get a refund or to get your money back on an ATA cancellation.
Best of luck to all of you who happened to have flights booked with ATA.